A national provider of laser vision correction, with 30 clinics across Canada and 2 clinics in the United States. We have grown to be the leading laser vision correction provider in Canada, all because of people like you! For your experience and enthusiasm, we offer excellent career growth opportunities, a competitive salary, fair benefits and many other great incentives. If you are motivated by the opportunity to change people's lives by offering an amazing service and the chance of building your career with a leading, highly engaged and dynamic company, then what are you waiting for? Join our team today!
Your mission as a SEO/SEM and Web Conversion Specialist
Reporting to the Web Marketing Manager, the SEO/SEM and Web Conversion Specialist will be responsible for increasing patient acquisition and conversion by insuring higher search rankings for LASIK MD's network of websites as well as by continually optimizing online campaigns and their corresponding landing pages. Qualified candidates will have experience with online marketing and SEO, including reading and understanding code, website architecture, website usability, content writing, link building, and project/campaign management.
Responsibilities: Take ownership of our PPC marketing programs and initiatives by developing, testing and executing campaigns Provide strategic Web guidance concerning user interface (UI) and user experience (UX) in the development of web projects. Recommend solutions to increase organic site traffic by following the best practices of SEO Maintain and improve our ranking in major search engines
Nurture higher conversions by developing new or improved website content and design aimed at improving UX in cooperation with other marketing department stakeholders. Conduct A/B testing, landing page development, split URL, etc. Initiate and implement a lead-gen strategy Coordination and liaison of CRM related web projects Provide monthly dashboards measuring the performance of web properties, SEM and SEO initiatives with the objective of optimizing online KPIs and maximizing ROI. Analyze and utilize Web metrics to make recommendations that will improve ranking and LASIK MD Web site conversion performance.
Required Skills Solid understanding of the best web usability techniques and user experience best practices. Advanced knowledge of SEM and PPC marketing Google Adwords certified or similar proven experience with Google Adwords and Bing. Power-user of SEM management software such as Adwords Editor, Microsoft Adcenter, Acquisio. Advanced knowledge of web analytics software (Google Analytics or Omniture). Familiar with Website Optimization tools like Google Website Optimizer or Live Website Optimizer Mastering Google Webmaster tools, regular expressions, xml site maps and search robots files Hands-on experience with link building strategy A mastery of SEO best practices and awareness of latests trends, changes/updates to search engines Understanding of technical constraints and capacity. Technical insight and hands-on experience in the development of web projects. Logical and analytical. Superior organizational skills and sense of priority; ability to multi-task and handle many projects. Excellent verbal and written communication skills in both English & French
Qualifications Bachelor degree in Business, Marketing, E-Business, Communications or Web design A minimum of 3-5 years of experience with SEM and SEO projects, including large scale site projects, maintenance and enhancements. Agency background would be an asset Proficiency with MS Office (Excel, Word, Outlook, Power Point) Technical understanding of web design, on hands-experience with HTML coding, CSS, Dreamweaver Know advantages/constraints of different browsers like Internet Explorer, Firefox, Google Chrome, Safari, etc and different devices (PC, MAC, tablets, smartphones, etc)
Position details:
This is a full-time (40 hours), permanent position. A competitive compensation for this position is offered. Location: Montreal.
Commercial real estate Company located in Westmount seeks a bookkeeper familiar with QuickBooks. Bilingual; French and English is required. Ability to work autonomously in a dynamic environment is a must. Previous real estate experience is an asset.
For over 15 years, we have been the leading online resource global decision-makers trust to help them evaluate, compare and select enterprise application systems. We provide the analyst research, industry information and offer a best practice methodology to significantly reduce the risk of failed IT spend-and rapidly enable better decisions for implementation success. Solution providers also reap the benefits from our impartial representation of their offerings in our 25 comprehensive knowledge bases-containing updated, detailed information about over 800 solutions on the market today. Our sales force is a valuable asset. We are committed to investing in employee development and offering training in a truly collaborative sales environment. The primary focus of the Selection Services Consultant Sales position is to sell value to direct and partner channel customers by: Effectively communicating our business and technology value through a solution sales approach to promote our business process modeling, evaluation and selection and custom research solutions. Planning and executing a winning strategy through successfully delivering sales presentations, nurturing prospect relationships, drafting quality proposals and closing business. Qualifying, documenting, cultivating relationships and managing pipeline goals to achieve targeted quotas. Qualifications:
Bachelors degree in Business, Computer Science or Engineering; Enterprise application sales experience with a focus on solution selling to line of business leaders and C-Level executives; Enterprise application related consulting or project management experience; Knowledge of competing technologies in the area of middleware and business intelligence; Exceptional presentation skills, time management and organization skills. Salary: Based on experience. Languages: Bilingual, English and French with proficiency in Arabic or Eastern European languages an asset.In addition to a dynamic work environment, we offer a very competitive benefits package and unlimited growth opportunities.
For over 15 years, we have been the leading online resource global decision-makers trust to help them evaluate, compare and select enterprise application systems. We provide the analyst research, industry information and offer a best practice methodology to significantly reduce the risk of failed IT spend-and rapidly enable better decisions for implementation success. We are currently seeking energetic and articulate individuals to effectively contact defined prospects to analyze and verify if they have potential enterprise software projects by: Reaching out to prospects and registrants to share our core value messaging; Engaging the prospect, through discussion, in order to garner information about their business and project technology initiatives; Accurately documenting and confirming information for each case; Educating and promoting our value-add and Software Evaluation and Selection Services; Building professional relationships with prospects and internal teams. Responsibilities: A solid understanding and interest of the enterprise software industry; 1 to 2 years of previous experience in an office environment; Bachelors Degree; Technical aptitude with a comfort level utilizing multiple web based applications; Excellent communications skills, written and spoken; Dedication to customer service and team player; A professional outlook and the ability to work with minimum supervision; Able to work within a rotating, shift-based call environment. Salary: $30k+ Based on experience. This position has an annual quota. Languages: English, French and ideally one of: Arabic, German, Polish . If you are a team player who enjoys working on exciting projects, we offer a competitive benefits package, opportunity for advancement and an easily accessible workplace, close to the metro station.
A not-for-profit organization that has been serving the community's social, recreational and physical needs for more than 100 years, is looking to hire a:
Branch Director
to oversee the development and delivery of numerous programs and services targeted to meet the needs of the wide-ranging populations within the community. The Branch Director manages the finances, personnel and administration of the Montreal and West Island locations; collaborates with respective Lay representatives and committees; and is involved in the Association's internal initiatives.
Key Requirements
- Has proven leadership abilities and experience with management of personnel
- Possesses superior organizational skills and is detail-oriented
- Has a developed capacity for strategic thinking
- Has proven budget management abilities.
- Demonstrates ability to meet deadlines, multi-task and manage stress.
- Familiarity and able to work with Board members and Lay Leadership
- Possesses strong interpersonal skills
- Boasts a high level of initiative and resourcefulness
- 7+ years of related experience
- Bachelor's degree
- Strong knowledge of MS office programs
- Fluent in English with working knowledge of French
- Knowledge of the Jewish Community is required
In addition to the annual salary which will be commensurate with experience, a very competitive and generous benefits package will be offered to the selected candidate.
Reporting to the Director of Operations and Loss Prevention, the candidate will be an active player within the Sales Operations Team in many facets of the business. In support of the sales teams objectives and key performance indicators, the candidate will be expected to manage several projects, tasks and responsibilities and deliver according to committed deadlines. The candidate will be expected to build new and/or adhoc reports that capture performance and provide supporting analysis in order to take decisions that have an impact on the Sales field.
Primary Responsibilities:
Develops standardized performance and management reports with supporting analysis to illustrate sales and management performance;
Analyzes contest and rewards payout scenarios, set quotas, determine eligibility and prize allocation and builds necessary reporting to collect, monitor and report results on a timely basis;
Manages statistical reports on retail management metrics;
Reviews daily/weekly/monthly/quarterly reports for compliance to performance metrics and identifies opportunities for efficiencies and optimization;
Develops action plans based on result trends to improve sales;
Partners with key business leaders to help ensure key sales and service initiatives are accomplished with efficiency;
Develops deployment strategies following new marketing, sales and product programs and initiatives for front line staff (communication plans & roll out);
Coordinates necessary technology implementation and/or changes to technical environment;
Formulates and manages project plans by defining deliverables, identifying key milestones, regularly reviewing project progress and engaging in ongoing risk management;
Provides regular updates and executive summaries to internal executives as required;
Oversees new sales initiatives.
Qualifications and competencies:
Bachelor Degree in business administration
Over 5 years in a similar role.
Excellent interpersonal, organizational and communication skills (written and spoken, English and French).
Excellent knowledge of MS Office, including Word, Excel (deep knowledge of analytical functionalities) and PowerPoint.
Problem solving and multi-tasking abilities.
Strong decision making and analytic skills and ability to proactively shape and direct analysis to support the sales organization.
Strong organization skills, teamwork abilities and time management skills.
Proven ability to deliver on initiatives.
Highly collaborative to ensure strategic partnering with major stakeholders to accomplish departmental and field objectives.
Strong sense of urgency.
Excellent attention to detail and the ability to effectively multi-task.
Ability to quickly solve problems in a fast paced environment.
Ability to convey information accurately.
. Location: Montreal. Salary: TBD.
Our web-based, software-as-as-service and desktop offerings are the most widely used electronic signature solutions. We have worked with over 1000 organizations to automate mission critical business processes. Employees have the opportunity to influence emerging technology. Team members are the active agents shaping business approval process technology and its implementation across the public and private sectors. The PR & Social Media Manager role involves blending PR and Social Media into our corporate communication strategy. As the pioneer of electronic signatures, we have a strong position in this market and a respected voice. You'll be joining an experienced, passionate team with strong expertise in our technology segment and with appreciation for PR and Social Media as a primary communications channel. We're looking for a professional with a strong background in B2B Communications to work on corporate and product brands. We're looking for a talented candidate who knows PR, has a creative approach to strategy and is passionate about Social Media and how to use it to create buzz around brands, technology and activities both online and offline.
Responsibilities :
Create, implement and track the PR and social media strategy for corporate and product brands
Monitor and research the industry and technology publications and blogs as well as competitive communications to identify trends and extract ideas for use in PR and social media activities
Write produce blogs, press releases and create other content for use in press and social channels
Develop relationships with online and print media influencers, editors. Develop and pitch story ideas
Track speaking opportunities and submit proposals to gain exposure at industry conferences
Track competitor's PR and social media activities
Monitor benchmarks for measuring the impact of PR and social media, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results
Qualifications and Experience :
BA or BS in Marketing, Communications, Journalism or other related field.
Minimum five years experience in social media and PR.
Expert knowledge of the social media industry including channels such as LinkedIn, YouTube, Flickr, Twitter, Facebook, blogs, Wikis, etc.
Strong English writing and verbal communication skills
Fluent in social media tactics including blogger relations, community management, content creation/identification, print and online PR, seeding, optimization, editorial, promotions, social media events, etc
Strong print and online PR experience and proven ability to maximize exposure through B2B PR efforts
Creative, self-motivated and a proven track record to work independently, as well as within a team.
Experience in B2B technology or financial services industry a plus
. Location: Montreal
Real estate company is seeking a Receptionist. Candidate will answer telephone; Type letters in both French and English; Open mail and stamp date received; Check invoices for mathematical accuracy; Attach shipping memos. Identify invoice to be able to be routed to the right work order or accounting file; Prepare and distribute expenses to the various work orders; Purchase and monitor office supplies; Maintain stock room in good order; Watch and retain important documents such as mortgages, certificates of location, inspection reports, government and municipal notices, deeds of sale, guarantees; Receive all calls from tenant complaints. Maintain log and transmit to the right person for action. Must be Bilingual and have relevant experience. Salary: $12-$14 per hour to start. Location: Montreal
Montreal area company is presently looking for a secretary/receptionist. Reception duties, general office; Updating Database; Fluent spoken English and French. Advanced knowledge of Microsoft Office. Location: Chabanel area. Salary TBD.
We are a global payment service provider currently seeking B2B sales execs with good business access.
This is a unique opportunity for you if you have an established portfolio and are looking to expand from your core services or product you provide / sell and generate enduring residual revenue channels.
50% residual commissions for the life of all accounts referred.
Full training and support.
Conditions:
-5 days a week
-Up to 35 hours per week
-Starting at 8:00am daily
-Starting date: Immediate
-Salary scale starting at: $14.50 per hour
Tasks and Responsibilities:
-Maintaining and supervising of Kashrut and Holiday preparations.
-Being familiar with recommendations set by the Canada food guide
-Menu planning
-Preparing grocery lists and shopping as needed.
-Preparing meals (Lunches and Suppers)
-Receiving and organizing food orders and donations
-Maintaining cleanliness, hygiene and order
Criteria:
-Frum community woman who is able to cook for a group
-Aware of rules for food safety
-Good personal hygiene is essential
-Punctuality
-Bilingual in French and English an asset
-Experience in cooking for large groups and/or community
-Good interpersonal skills - able to get along with both staff and women who are at the Centre
Clothing importer in located in Ville St. Laurent is currently seeking a Sales Assistant for it's Ladies and Kids division.
Basic Function and Scope of Responsibilities:
Basic function is to support the sales team with all customer service needs.
Principal Tasks/Responsibilities:
Prepare all folders for final order entry, final boards, check lists, customer order follow up, ensure all details are outlined for order entry and request for customer po's; cross reference call sales orders to customer orders,
Work with the customer service team to ensure all protocols are being followed and follow up on all order entry and cross reference the final sales orders against the customer po;
Work with the sales team on all customer service needs from customer po follow up, manuals etc;
Keep all the stock books up to date with current inventory, work with Jonar;
Tag new samples, take pictures and enter the style numbers into the system;
Work with the Senior merchandisers on all sales needs from updating the customer folders, mini boards, production plans, sending out packages etc;
Help prepare the samples for appts, tagging, packing etc;
Qualifications Required(R)/Preferred(P):
General experience in this field: Minimum 2 year experience in the apparel industry
Experience specific to this position: Customer service and or sales
Specific training courses in this field: Excel/Outlook;
. Salary: TBD
We are seeking an experienced individual who will be responsible for assisting our
freight team in all duties related with the Import and Export of shipments via ocean
and air. We are looking for an individual who possesses:-
-Minimum 5 years experience in freight forwarding industry
-Experienced with import/export of ocean, truck, rail and air shipments
-Familiar with all phases of booking processes
-Excellent communication skills - bilingual
-Experienced with communicating with overseas agents and handling of agents
shipments in North America
-Proficiency with computers and accurate data entry skill
-Proficiency with Microsoft Excel and Microsoft Access
-Enjoys dealing with customers and suppliers
-Enjoys multi-tasking
-Team oriented spirit
Major Responsibilities will include but not limited to:-
-Coordinating and maintaining all booking and invoicing related information with
regards to the import and export of shipment via air and ocean
-Keep abreast of status of all shipments and advise clients accordingly
-Maintain track and trace functions and reports
-Coordinate and communicate with all partners and suppliers
-Responsible for documentation and archiving process of all documentation
related with shipments
-Maintenance and coordination of inventory related reports in Excel or Microsoft
Access.
The world's leading biofeedback and psychophysiological instrument manufacturer is currently seeking a Junior Sales Clerk for an entry level position. Duties include data entry, answering customer inquiries by e-mail, fax, or phone; tracking orders, back up reception. Must know Word, Excel and Outlook. Candidate will be trained on how to use software and instrumentation for biofeedback. We are looking for someone with initiative and a good attitude to work with our sales team. Salary: TBD;. Location: Montreal
Position Description
We are looking for a Java developer to join our team which has developed innovative web-based applications to manage business processes for large and small customers.
Our software has been under continuous development for over 5 years, using the Agile development process since the beginning. It uses Object relational mapping, EJB and Servlet container (JBoss), web graphical libraries, Ajax, HTML, javascript and Velocity scripting for the GUI, and a combination of Struts and a home grown framework as the MVC implementation. Experience with these products and technologies would be an asset.
We are also planning to develop a web based, mobile front end for the application, so experience in that field would also be useful.
Our workspace is open, and we share ideas on a continuous basis. We are not looking for a specific level of experience, but rather a good fit with our development practices and the existing team members. If you like to discuss software issues and solutions, work closely with others and take pride in the quality of your code, we would like to talk to you.
Global leader in providing novel education and training programs for the pharmaceutical, biopharma, and medical device industries is seeking a Medical Writer to fill a contract position in Montreal.They offer a wide range of custom education tailored to the needs of pharmaceutical sales representatives, medical science liaisons, and executives. Their clients' training departments have access to the largest team of in-house medical content, training, technology, and project management specialists in the industry. They excel in medical content, instructional design, creative graphics, and multimedia production. Their combination of expertise in the areas of regulatory, selling, and medicine gives them unique capabilities in developing dynamic and effective pharmaceutical training programs. The Medical Writer is required to write and develop medical and scientific content for a variety of training programs and to develop the content in a clear fashion for the intended audience of a project. Working under the direction of a Medical Editor develops the content as per the project specifications in collaboration with other members of the production team.
Responsibilities/daily tasks:
Develops written scripts and translates scientific concepts into a clear document that will serve as the basis for multimedia projects according to client specifications
Conducts background research from medical/scientific material to ensure content accuracy and legibility
Targets written content to a given audience, i.e., pharmaceutical sales representative
Suggests images and animations and develops storyboards with Project Manager
Reviews storyboards with producers and other project material to ensure quality control on content and context
Collaborates with graphic artists to produce the necessary visuals to complement the script
Works with all team members to produce a uniform project
. Requirements:
Graduate degree in medical/life sciences field (e.g., bio-medical field)
Excellent English writing skills
Knowledge or formal training in medical or scientific writing
Strong communication and interpersonal skills
Ability to meet deadlines and multitask
Excellent computer skills: Word, PowerPoint, Outlook, Internet, Reference Manager
Comfortable working in a fast-paced, high-pressure environment
Ability to travel occasionally to the United States (valid passport)
Assets:
Prior experience in medical writing
Teaching experience
Knowledge of AMA style guide
Member of a writing association
Experience in multimedia: web writing, graphics
. Salary: TBD
One of the leader in the promotional items business is seeking a talented customer service account manager. Bilingual with a minimum of 2-3 years experience the incumbent would have to:
. Duties:
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Maintains financial accounts by processing customer adjustments.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to team effort by accomplishing related results as needed.
Skills/. Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
The main purpose of this position is to build and maintain websites and other applications to be used by both internal customers and the general public. The incumbent should be highly knowledgeable in the latest technologies and keep up to date on new developments & trends in the industry. DUTIES & RESPONSIBILITIES: Using the current website as a basis, create new company websites; Coordinate with marketing department for images/graphics; Creatively integrate all required information, web content and graphics; Ensure consistent company image and branding throughout the websites; Implement and deploy completed sites; Continually maintain and enhance website features and functionality; Identify, evaluate and rectify design or functionality issues; Implement an Intranet; Design and develop an outline for the Intranet; Build from scratch all components of the system; Create initial test system; Troubleshoot and find solutions to any problems; Asses risks and impacts on the existing solution as new functions are added; Maintain proper functioning of system and integrate continuous improvements. Create custom web forms; Construct template for online web forms; Ensure proper functionality; Add/change features based on internal/external requests; Comply with proper guidelines required by various internal departments; Research, evaluate and recommend new technologies, features and enhancements; Perform any additional duties assigned by the IT Manager. QUALIFICATIONS & REQUIREMENTS:College diploma or higher education; Two (2) to three (3) years' experience in web development; Moderate to advanced programming knowledge; Strong understanding of best practices for web communication and security; Fluent English required.
The exclusive Canadian distributor of leading fashion brands, such as UGG Australia, 7 For All Mankind, Eileen Fisher, Vince and many more, is expanding our wholesale division.
Come explore an opportunity with us as a Sales Representative for High-End Fashion Brands (Sr. Acct Exec. & Acct Exec Support).
We are currently seeking motivated and enthusiastic individuals for the following positions -
-Senior Account Executive for Vince men's
-Senior Account Executive for Splendid Shoe's
Responsibilities:
Reporting to the VP of Sales these positions are primarily responsible for business development activities for the assigned brand. This includes maintaining and maximizing sales with current clients as well as new business development. Success in this role calls for excellent interpersonal and time management skills. The highly entrepreneurial, fast-paced culture requires someone who is action oriented with a drive to succeed.
. Requirements:
-4-6 years sales experience in the fashion industry required
-Proven ability to meet and exceed sales targets
-Proficiency in MS office suite
-Strong ability to acknowledge and resolve challenges
-Strong communications skills in English; bilingualism an asset
-Availability to travel
We offer competitive salary and exceptional benefits, which include medical & dental, clothing allowance, incentive & social awareness programs, summer hours, and employee wellness.
The main purpose of this position is to focus on the development and introduction of new and/or improved products. The employee will partake in new product development activities such as research, design, testing, etc. to bring products from idea to production. Duties & responsibilities may include, but are not limited to: Coordinating project goals and deadlines to ensure the smooth transitioning into manufacturing; Researching product concepts and potential manufacturers for cost effective design and development; Closely working with Subcontractor/manufacturer to evaluate tools & procedures of new product designs; Evaluating & testing prototype designs; Assuring that projects always meet regulatory expectations, (i.e.; ISO regulations, medical device requirements, etc.). Knowledge, Skills and Abilities: Demonstrated ability to research and adapt existing concepts to new products; Knowledge and technical expertise with devices such as hospital pharmacy supply products; Ability to interact with suppliers/manufacturers to evaluate their capabilities; Ability to communicate effectively in English, verbally and in writing. Functional French required. Education/Experience; University degree in a Science related field; One (1) to three (3) years of experience in the medical device industry (preferred); Travel Occasional travel required visiting suppliers either locally or nationally
Experience/Familiarity with Java development and coding; Knowledge of and experience working with Groovy, XML, HTML(especially in parsing, scripting and data manipulation);Understanding of FO and Java integrations;Experienced writing SQL queries and reports;Strong background in both Linux and windows platforms and environments;Ability to write and understand scripting languages; Background/Familiarity with data mapping techniques and data manipulation; Familiarity with Database, Web and Client Server technologies; Application Programming skills, including Perl, CGI, HTML, Java and CSS;Experience in supporting Enterprise Infrastructures and multi-platform environments; Experience in Windows and Unix/Linux systems; Experience using project management software and planning tools.
Soft Skills:
Excellent problem analysis and troubleshooting; High attention to detail; Well organized with excellent time management ;Familiarity with Project management principles and tools;Capable of managing and providing reasonable estimates of effort.Comfortable with tools and methods used to develop timeline, project deliverables and plans.Strong interpersonal skills and an ability to engage clients on a professional level.Excellent written and oral communication skills. Ability to work independently, quickly and accurately while under pressure. Ability to clearly document technical specifications and procedures; Willing to carry a pager/cell phone or work flexible hours in support of implementations and extended or after hours support; Pleasant telephone manner, professional and courteous; Commitment to meeting targets and goals for client deliverables and in support of internal teams;Cheerful and pleasant demeanor. Location: Old Montreal
We are looking for dynamic, enthusiastic, results-oriented individuals to join our Sales Team. We offer a full benefit package including group insurance, vacation, personal days, educational assistance and more. This position is base salary plus commission, with unlimited earning potential. Full and complete training is given to all new employees. If you are a highly autonomous individual who enjoys the challenge of identifying new business, conquering objections and closing deals. The main purpose of this position is to build and strengthen customer relationships, increase sales within the assigned territory, provide excellent service to customers and prospect new accounts. This position focuses equally on both prospecting new business and maintaining & servicing existing customers. The position is inside sales with all sales calls conducted over the phone. Occasional road trips (1 or 2 per year) are involved. Customers are small to medium sized businesses (mainly pharmacies), with the contact person being the pharmacist. Experience as a pharmacy technician and knowledge of compounding a strong asset. DUTIES & RESPONSIBILITIES: Maintaining Existing Accounts and Relationship Building;Make regular phone calls to customers to check in, follow up and stay in contact; Identify needs and offer solutions; Help customers build their business by suggesting new revenue sources and products; Ask for the sale and close the deal; Inform customers on specials, promotions and possible discounts; Regularly increase business, attain monthly quota objectives and monitor profit margins. QUALIFICATIONS AND REQUIREMENTS:One (1) to four (4) years of Sales experience
University degree in a Science field a strong asset; Excellent English communication skills, written and spoken;
Good command of MS Office Suite.
We are looking for friendly, enthusiastic, detail-oriented individuals to join our Customer Service/Sales Team. If you are a highly autonomous individual who enjoys the challenge of building relationships, meeting deadlines and fixing problems. The main purpose of this position is to provide exceptional customer service to clients by ensuring quality responses to the overflow of incoming calls. The CSR will provide sales support to the Sales team, focusing on resolving issues, checking on backorders and ensuring complete customer satisfaction. Customers are small to medium sized businesses, with the contact person being the pharmacist. DUTIES & Responsibilities: Sales Reps' Support; Support the inside and outside Sales team with their customers' requests and orders when they are not available; Place orders, research pricing requests, MSDS and CofA requests; Open new accounts; Update client information and licenses; Process drop shipments; Return Merchandise Authorization (RMA); Get required information to create the RMAs; Receive approval and schedule UPS pick-up; Process Orders for US Wholesalers; Process orders for wholesalers; Keep contact with the wholesalers, resolve problems and discrepancies; Reception coverage during breaks; Other duties that may be called upon.
QUALIFICATIONS AND REQUIREMENTS: College Diploma in business administration or related field; One (1) to three (3) years experience in customer service; Fluent English and functional French language skills required; Good command of MS Office Suite. Excellent communication skills (verbal and written).